Courses Details Certificate Craft Course

This certificate program is tailored to individuals who want to specialize in a particular craft area within hotel management. It offers a balance of theoretical knowledge and practical skills to prepare students for roles that require expertise in their chosen craft within the hotel industry.

Course Objectives:

• To equip students with specialized skills in a specific craft area within hotel management.
• To provide hands-on training and practical experience in the chosen craft.
• To prepare students for entry-level positions in the hotel industry within their chosen specialization.

Course Modules:

Introduction to Hotel Management:

• Overview of the hospitality industry
• Understanding the various departments within a hotel
• Introduction to the chosen craft specialization

Craft Specific Techniques and Skills:

• In-depth training in the specific craft area (e.g., culinary arts, pastry and baking, housekeeping)
• Hands-on practice in relevant techniques and skills
• Safety and hygiene standards specific to the craft

Tools and Equipment:

• Identification and proper use of tools and equipment in the chosen craft
• Maintenance and care of craft-related tools

Craft-Specific Management:

• Organization and workflow within the chosen craft area
• Time management and coordination for craft-related tasks

Customer Service in the Chosen Craft:

• Understanding customer preferences and expectations
• Techniques for enhancing the customer experience withinthe chosen craft

Safety and Hygiene Standards:

• Adherence to safety and hygiene standards specific to the chosen craft
• Handling and disposal of materials safely

Quality Assurance:

• Ensuring quality in craft-related products or services
• Continuous improvement and feedback mechanisms

Communication and Teamwork:

• Effective communication within the craft team
• Collaborative teamwork in a hotel setting

Professionalism and Ethics:

• Professional conduct within the chosen craft area
• Ethical considerations related to the craft and hotel industry

Practical Training/Internship:

• Hands-on experience in the chosen craft area
• Application of theoretical knowledge in real-world craft scenarios within a hotel setting

Assessment:

• Practical assessments specific to the craft
• Written exams or quizzes related to craft knowledge
• Craft projects and presentations

VII to XII Passed / Appeared from any Recognized Central or State Board.

1 Year