Overview
Eligibility
Duration
Overview
This certificate program is tailored to individuals who want to specialize in a particular craft area within hotel management. It offers a balance of theoretical knowledge and practical skills to prepare students for roles that require expertise in their chosen craft within the hotel industry.
Course Objectives:
- To equip students with specialized skills in a specific craft area within hotel management.
- To provide hands-on training and practical experience in the chosen craft.
- To prepare students for entry-level positions in the hotel industry within their chosen specialization.
Course Modules:
Introduction to Hotel Management:
- Overview of the hospitality industry
- Understanding the various departments within a hotel
- Introduction to the chosen craft specialization
Craft Specific Techniques and Skills:
- In-depth training in the specific craft area (e.g., culinary arts, pastry and baking, housekeeping)
- Hands-on practice in relevant techniques and skills
- Safety and hygiene standards specific to the craft
Tools and Equipment:
- Identification and proper use of tools and equipment in the chosen craft
- Maintenance and care of craft-related tools
Craft-Specific Management:
- Organization and workflow within the chosen craft area
- Time management and coordination for craft-related tasks
Customer Service in the Chosen Craft:
- Understanding customer preferences and expectations
- Techniques for enhancing the customer experience withinthe chosen craft
Safety and Hygiene Standards:
- Adherence to safety and hygiene standards specific to the chosen craft
- Handling and disposal of materials safely
Quality Assurance:
- Ensuring quality in craft-related products or services
- Continuous improvement and feedback mechanisms
Communication and Teamwork:
- Effective communication within the craft team
- Collaborative teamwork in a hotel setting
Professionalism and Ethics:
- Professional conduct within the chosen craft area
- Ethical considerations related to the craft and hotel industry
Practical Training/Internship:
- Hands-on experience in the chosen craft area
- Application of theoretical knowledge in real-world craft scenarios within a hotel setting
Assessment:
- Practical assessments specific to the craft
- Written exams or quizzes related to craft knowledge
- Craft projects and presentations
Eligibility
VII to XII Passed / Appeared from any Recognized Central or State Board.
Duration
1 Year
